Design

Option overload is the enemy of decision-making.

So much so that many users will behave in ways that actively undermine their own self-interests if it means they can avoid choosing between unclear options.

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SEO

Last month, I posted my first ever SEO update. It’s time for round 2!

In March, I did the following:

  • Wrote 31 posts for a total of 5,564 words (179 words/day)
  • Published a guest post on Speckyboy
  • Drafted another guest post for the InVision blog
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Goals Update

At the beginning of the year, I set some big goals for 2019.

Here’s what I accomplished in March:

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Product Hunt Picks & Roundups

Today, I thought I’d experiment with a new (potentially semi-regular) post format.

I’ll be sharing my thoughts on the latest and greatest (and occasionally not-so-great) from ProductHunt.

Here’s what I liked and disliked from today’s Hunts:

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Front-End Reviews

I’ve written about my love for WordPress’s Gutenberg editor before, so this weekend I thought I’d try my hand at writing my first block.

I wanted to make something that would make maintaining the UX Engineer Playbook a bit easier.

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Growth Hacking Startups & Tech

The startup world gives so much attention to the first million users, that we often forget about the first hundred.

The first hundred users are important. Arguably far more important than the next 999,900.

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Startups & Tech

In its infancy, a startup is a delicate thing.

People won’t rush to your door or shower you with praise. In fact, most won’t even take the time to shower you with criticism, even when your product sorely deserves it.

VCs, founders, and startup luminaries all seem to agree that before Product-Market fit, startups take grit to keep going.

But what is grit?

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Startups & Tech

Projects that seem quick and easy rarely are.

This is because we forget all kinds of things when we estimate:

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Analytics Startups & Tech UX Engineering

Averages make very poor benchmarks.

I get it. You want to know what typical acquisition, activation, and referral rates look like. You want this information as a signpost to evaluate your own product’s performance.

But there are two huge problems with comparing your product to the average:

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Design

Many companies (and government agencies) assign customers ID numbers.

This is completely reasonable. At certain scale, when correctly ascertaining identity is vital, a unique identifier is a basic requirement.

But most companies don’t even try to make the user experience around ID numbers easy.

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